Start a conversationIT services for New York nonprofits and law firms
Your organization needs dependable support, stronger security, and someone responsible for keeping the work connected. We manage the day to day technology, protect the environment, and document what has been done so your staff can stay focused on the people they serve.
Managed IT Services
Technology should support your work, not slow down daily operations. We handle everyday staff support and the systems behind it. Your team gets a reliable environment and a clear place to turn when something needs attention.
We monitor covered endpoints, servers, and network devices for health and security problems. Operating system and third party software updates are managed on a schedule to close known gaps and reduce avoidable interruptions.
Staff email the designated support address during the hours in their agreement, which creates a ticket. Sign in problems, failed peripherals, and software issues are explained plainly and followed through to a fix.
We use documented steps for new hires, role changes, and departures across Microsoft 365, Google Workspace, and approved business applications. Role based access helps new staff get what they need while access removal protects the organization when someone leaves.
We administer covered firewalls, Wi-Fi access points, switches, and internet connections across offices, residential facilities, and community based locations. Problems are traced across the device, local network, connection, and provider.
We coordinate with internet providers, hardware manufacturers, and approved software vendors. We open tickets, track service level commitments, and keep the issue moving so your staff do not have to chase several companies for one answer.
Device inventories record age, warranty status, encryption, assignment, and other agreed details. Leadership can see what is due for replacement and plan spending before failed hardware creates an emergency.
Your agreement states the coverage, response targets, escalation path, and location limits that apply to your organization.
We’re here from 9:00 AM to 6:00 PM Eastern, Monday through Friday.
AI monitoring watches covered systems around the clock and alerts us if something looks off.
A problem that stops the business goes to the front of the line. We start fixing it online and coordinate the next step. Your agreement spells out the details.
When a problem needs someone on site, we come out and give you a realistic arrival time.
Cybersecurity & Resilience
For a nonprofit or law firm, a security breach can interrupt services, expose private or client information, and weaken the trust of funders and clients. We build protection around the National Institute of Standards and Technology Cybersecurity Framework 2.0: Govern, Identify, Protect, Detect, Respond, and Recover.
Covered plans combine endpoint detection and response with around the clock security monitoring. We investigate suspicious activity and work to contain it quickly.
Filtering and security controls help stop phishing, spoofing, malicious links, and malware across Microsoft 365 and Google Workspace. Staff training and clear reporting steps support the technology.
We configure multifactor authentication, conditional access, and privilege controls across covered cloud applications and endpoints. Administrative access is limited, reviewed, and separated from everyday work.
Regular scanning, update verification, and configuration reviews show which technology risks need attention. The safeguards can support obligations such as the Health Insurance Portability and Accountability Act, the New York SHIELD Act, and 42 CFR Part 2 when they apply to the organization.
Covered backup services protect agreed file shares, servers, and cloud data. Scheduled recovery checks test whether information can be restored and whether the agreed recovery time and recovery point targets remain practical.
We maintain agreed proof such as control logs, device encryption status, access reviews, and incident documentation. These technology records help with cyber insurance renewals, audits, and board reporting. Program and clinical records remain in the systems managed by your organization and its application vendors.
Turn a useful artificial intelligence idea into an approved workflow with clear data rules and a person responsible for the result.
Set priorities for spending, risk, vendors, and growth. Give leadership a technology plan they can understand and review.
Bring scattered accounts, files, and workplace tools into a setup staff can use and the organization can maintain.
Connect approved data sources, agree what the numbers mean, and reduce the manual work behind recurring reports.
Build practical websites and applications that help families, funders, members, and staff complete the next step.
Bring staff calling, routing, voicemail, and related communications into a managed setup that fits how your organization works.
Ready when you are.
A free 30 minute Technology Readiness Review. No system access needed.