Pricing built around your environment
Managed IT pricing reflects covered users, locations, environment complexity, and shared devices. Fractional IT Director pricing reflects leadership cadence, organization size, and active priorities.
Every managed plan includes a defined level of compliance support. Everything shown here is planning guidance. Final scope and pricing come from written discovery and a written proposal.
Pricing shown is current as of August 2026. Final scope and pricing are governed by the dated written proposal for your engagement.
Three levels of ongoing management
Foundation, Protected, and Governed are recurring managed plans. Fit is confirmed during the Technology Readiness Review.
Rates are designed for nonprofit and care organizations. Final pricing reflects locations, environment complexity, and shared devices.
Compliance support is built into every managed plan.
Bitralynx Solutions helps organizations implement controls, maintain documentation, collect evidence, track remediation, and prepare for audits, funder reviews, cyber-insurance requests, and regulatory requirements such as HIPAA and the New York SHIELD Act when applicable.
Bitralynx Solutions supports compliance objectives but does not provide legal advice, regulatory certification, or a guarantee of compliance.
Foundation
Managed IT Services
Starting at $99 per covered user per month
Online support, administration, documentation, backup oversight, and baseline security controls.
Best fit when you need a dependable operational foundation.
- 24/7 automated monitoring and alerting for covered devices, networks, and backups
- Online support plus Microsoft 365 or Google Workspace administration
- User onboarding and offboarding with identity and access administration
- Automated patching, encryption, endpoint protection, and device health management
- Backup oversight and restore validation
- Maintained technology documentation
- Compliance support: foundational control documentation for covered accounts, devices, encryption, backups, and user changes
Online support only. On-site work is separately scoped and quoted. No Fractional IT Director service and no website allowance are included. Full builds, redesigns, web applications, migrations, and integrations are separately scoped.
Protected
Most commonManaged IT Services + Cybersecurity & Resilience
Starting at $149 per covered user per month
Foundation plus enhanced cybersecurity, incident coordination, vendor management, and active compliance support.
Best fit when security and vendor work need active management.
- Everything in Foundation
- 24/7 human-led managed threat monitoring and escalation for covered endpoints and cloud identities
- Email and web threat protection, phishing defense, and security awareness
- Vulnerability management, ransomware containment, incident coordination, and remediation tracking
- Vendor management, a quarterly technology review, and an annual priority plan
- Up to 4 scheduled on-site support hours per quarter, non-rollover
- Compliance support: recurring security and control reviews, evidence collection, remediation tracking, and audit and cyber-insurance questionnaire support
- Up to 8 hours per quarter, non-rollover, for website care and defined small improvements
On-site and website hours do not roll over. Projects and installations are separately scoped. The quarterly review and annual plan are not Fractional IT Director service. Full builds, redesigns, web applications, migrations, and integrations remain separately scoped.
Governed
Managed IT Services + Cybersecurity & Resilience + Technology Stewardship & Governance
Starting at $209 per covered user per month
Protected plus full Fractional IT Director service, ongoing compliance and AI governance oversight, executive reporting, and an expanded website care allowance.
Best fit when leadership needs a clear technology plan and ongoing direction.
- Everything in Protected
- 24/7 managed threat monitoring plus centralized security-log monitoring and retention for covered systems
- Full Fractional IT Director service with a monthly leadership meeting and a maintained roadmap
- Budgeting, lifecycle, vendor, and project oversight
- Business-continuity and recovery planning
- Quarterly executive reporting
- Up to 4 scheduled on-site support hours per month, non-rollover
- Compliance support: maintained technology risk register, policy and standards oversight, remediation roadmap, and leadership, board, and audit reporting
- AI and agent governance oversight: approved-tool list, agent identity and permission review, and connector review, and AI usage policy guidance
- Up to 16 hours per quarter, non-rollover, for website care and defined small improvements
On-site and website hours do not roll over. Projects and installations are separately scoped. AI governance is oversight only; AI implementation, agent builds, and integrations are separately scoped, as are full builds, redesigns, web applications, and migrations.
24/7 monitoring means continuous automated and, where included, managed monitoring of covered systems. It does not mean the general online help desk is staffed 24/7. Critical alerts follow documented escalation procedures, and general support follows the agreed support hours.
Core monitoring and security technology required to deliver the listed plan features is included in the starting rate. Client productivity subscriptions, hardware, internet and telecom, unusually large storage or retention requirements, and separately scoped projects remain separate.
Bitralynx Solutions may select, substitute, or change the approved underlying technology used to deliver an included feature based on the client environment. Standard tools used to deliver included plan features do not create separate per-tool charges.
Across all managed plans, major projects, hardware, client-selected licensing outside the listed plan features, AI and workflow builds, and client-requested non-emergency after-hours work are quoted separately.
Standalone leadership service
Fractional IT Director
Typical monthly investment: $2,500–$4,500
For organizations that already have internal IT staff or a support provider but need stronger planning, vendor accountability, budgeting, risk oversight, and executive reporting.
- Technology roadmap and priority management
- Budget, risk, vendor, and project oversight
- Leadership and board reporting on an agreed schedule
- Clear responsibility boundaries with existing staff and providers
Help desk, device monitoring, routine administration, and incident response are not included unless separately added.
The final retainer depends on meeting cadence, locations, active priorities, and environment complexity.
Learn about Fractional IT Director services
Discuss Fractional IT Director SupportProject-based service
Website design and web applications
Quoted per project
Bitralynx Solutions builds websites and internal web tools for organizations already under a managed plan and for organizations that come to Bitralynx Solutions for this work alone. Because the work has a defined start and end, it is scoped and quoted per project rather than per covered user.
Full builds, redesigns, web applications, migrations, and integrations are separately scoped, including for managed clients. Protected includes up to 8 hours per quarter and Governed includes up to 16 hours per quarter, non-rollover, for website care and defined small improvements. Foundation includes no website allowance.
How engagements begin
Engagements follow a sequence. The Technology Readiness Review comes first. The Takeover Sprint follows only when an organization decides to move into ongoing managed services.
Step 1
Technology Readiness Review
A clear outside view of how your organization’s technology is being handled. Bitralynx Solutions schedules 45 minutes so there is time to review accounts, devices, backups, security, and day-to-day IT control without rushing. You receive a one-page list of practical priorities.
- A 45-minute conversation, no scan or credentials
- Review of accounts, devices, and backups
- Review of security, compliance pressures, and day-to-day IT control
- A one-page list of practical priorities
- No purchase or commitment required
Step 2, if moving into managed services
Takeover Sprint
A one-time onboarding project used only when an organization is entering ongoing managed services. Final pricing depends on environment size, number of locations, documentation gaps, and complexity.
- For organizations moving into ongoing managed services
- Establishes documentation, access, standards, monitoring, backup visibility, vendor records, and support procedures
- Produces a prioritized remediation plan
Pricing questions
Common questions about how pricing and engagements work.
How is managed pricing calculated?
Each managed plan has a starting rate per covered user: Foundation at $99, Protected at $149, and Governed at $209 per month. The number of locations, environment complexity, and shared program-site devices affect the final amount. The core service-delivery technology needed to provide the listed plan features is included in the rate. Client-owned productivity subscriptions, hardware, internet and telecom, and separately scoped items are not. Pricing on this page is planning guidance, and the final amount is confirmed in a written proposal after discovery.
What is the difference between fully managed and co-managed support?
Fully managed and co-managed are delivery models, not separate packages. Foundation, Protected, and Governed can each be delivered fully managed, where Bitralynx Solutions handles day-to-day technology operations, or co-managed, where Bitralynx Solutions works alongside internal staff or another provider with agreed responsibility boundaries.
How does online support compare with on-site support?
All plans are delivered primarily through online support. Foundation is online support only, and any on-site work is separately scoped and quoted. Protected includes up to 4 scheduled on-site support hours per quarter, and Governed includes up to 4 scheduled on-site support hours per month. On-site hours do not roll over, and projects, installations, and moves are separately scoped in every plan.
Can an organization engage a Fractional IT Director without a managed plan?
Yes. A Fractional IT Director is available as a standalone monthly retainer for organizations that already have internal IT staff or a support provider. Typical monthly investment is $2,500 to $4,500, based on leadership cadence, organization size, locations, and environment complexity. Help desk, device monitoring, routine administration, and incident response are not included unless separately added. Scope is confirmed after the Technology Readiness Review.
How is website and web application work priced?
Website and web application work has a defined start, scope, and finish, so Bitralynx Solutions quotes it per project rather than per covered user. Protected includes up to 8 hours per quarter, non-rollover, and Governed includes up to 16 hours per quarter, non-rollover, for website care and defined small improvements only. Foundation includes no website allowance. Full builds, redesigns, web applications, migrations, and integrations are separately scoped, including for managed clients.
What compliance support is included?
Every managed plan includes a defined level of compliance support. Foundation provides foundational control documentation for covered accounts, devices, encryption, backups, and user changes. Protected adds recurring security and control reviews, evidence collection, remediation tracking, and support for audits and cyber-insurance questionnaires. Governed adds a maintained technology risk register, policy and standards oversight, a remediation roadmap, and reporting for leadership, boards, and auditors. Bitralynx Solutions supports compliance objectives but does not provide legal advice, regulatory certification, or a guarantee of compliance.
Start with a clear picture of the environment
Pricing on this page is planning guidance. Final scope and pricing come from written discovery and a written proposal.