Our commitments
You should stay in control of your technology
Your core accounts, domain, administrative recovery access, and technology documentation stay under your organization's control. Any vendor license or service that cannot transfer is identified in your agreement before work begins.
We administer the agreed environment and document how it works. The relationship should not depend on withholding access or information.
What stays with your organization
- Your Microsoft 365 or Google Workspace tenant, meaning your organization's cloud environment.
- Your domain and Domain Name System (DNS) records.
- Your cloud subscriptions and licensing, subject to documented vendor transfer limits.
- Your backup data and technology documentation.
- Your administrative recovery accounts.
- Your vendor contracts and relationships.
Access starts with agreed work
The first conversation does not require credentials, scans, evidence collection, or remote access. Privileged access begins only within a defined paid engagement.
We agree the systems, purpose, and scope, then document who has access. Named specialists may support defined work, with Bitralynx Solutions coordinating the engagement.
What we put in writing
Your engagement documents state the scope, deliverables, responsibilities on both sides, exclusions, price, and handoff expectations. Important environment details, access records, vendor information, decisions, and deliverables are documented for your organization.
AI and organizational information
Artificial intelligence (AI) platforms and agents must be approved before use with organizational information. Each AI helper gets its own login, with only the access its job needs. Tools, connections, permissions, and review responsibilities are documented.
We minimize data sharing and restrict sensitive information to approved systems and uses. Client information is not entered into unapproved public AI tools. A named person reviews output before staff rely on it in a report, record, or decision.
Your organization retains control of its data and records. Retention, data location, and model training controls depend on the approved platform, configuration, written agreement, and provider terms. We configure the available settings to the agreed design.
Proof for due diligence
Private references are available on request.
Bitralynx Solutions carries cyber and data risk insurance and general liability insurance. A certificate of insurance is available during due diligence or contracting.
Our compliance support is limited to technology controls and documentation. Standards & Compliance explains that boundary.