Managed IT pricing for nonprofits and law firms

Know what the plan includes

Two managed IT plans, priced per covered user per month, for New York nonprofits and law firms of about 10 to 250 users. Every plan starts at 10 covered users. Set your numbers below to see a starting monthly cost.

The plans

What each plan includes

Protected

Everyday IT and security, run for you, with staff training and proof of your safeguards. For organizations that keep planning and strategy in house.

From$199per covered user per month. Nonprofits from $169. 10 covered user minimum.

Phone and email support, 9:00 AM to 6:00 PM Eastern, Monday through Friday
Accounts, sign in, and a password manager for your staff
Device monitoring, updates, and protection
Microsoft 365 or Google Workspace administration
Email and phishing protection
AI monitoring around the clock, with alerts to our team
Help with audit questionnaires
Technology and security reviews twice a year

See your estimate

Governed

Everything in Protected, plus your fractional CIO, for organizations that want one place holding the whole picture.

From$249per covered user per month. Nonprofits from $219. 10 covered user minimum.

Everything in Protected
Your fractional CIO, with quarterly leadership reviews
Yearly roadmap, budget, and risk planning
Leadership reporting and AI governance
More AI monitoring checks
Breach alerts and detailed password reporting

See your estimate

Build your estimate

Pick a plan and set your numbers. You get a starting monthly number, not a quote. Nothing you enter is saved. Your written quote spells out every detail.

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What counts

Covered users and email only accounts

A covered user

A person we support day to day
Their accounts and sign in
The devices your organization assigns to them, with no separate device charge

An email only account, $29 per month

Mailbox and identity administration
Password and multifactor help
Email security protection
Counts toward the 10 user minimum

Email only accounts do not include device support, on site help, or software licenses. Shared workstations, labs, servers, and network equipment are scoped by count and complexity. The user minimum does not apply to per website or per camera system services.

Add ons

Add what you need, when you need it

UniFi is our platform of choice for networks, cameras, and door access. We support what you have today and help you move to UniFi when it makes sense.

Managed IT clients only

Compliance support

$699 a month for your organization, plus $29 a month per covered user. Nonprofits pay $499 a month plus $19 per covered user.

Example: 10 covered users is $699 + (10 × $29) = $989 a month.

For organizations under HIPAA, 42 CFR Part 2, or similar rules, one or several. Adds a compliance tracking platform, Microsoft 365 and Google Workspace backup, and monthly upkeep of your safeguard records. We can't guarantee you'll pass an audit. We keep a record of your safeguards, so you can provide evidence when asked. Your auditors and counsel make the final call on compliance.

Managed IT clients only

Website management

From $599 per website per month

A basic site kept updated: hosting when we host it, platform updates, uptime and security monitoring, backup checks, routine edits, and form monitoring. No integrations, sign on, or portals. Anything more is scoped on its own.

Add on

UniFi Protect

$499 per camera system per month

Camera system management on UniFi Protect: monitoring, access administration, storage and firmware oversight, troubleshooting, and vendor coordination. New installs, cabling, and redesigns are separate.

Add on

UniFi Access

$499 per site per month, up to 4 doors

Door access management on UniFi Access: badges and schedules, staff changes, monitoring, firmware, and hardware refresh over time. Each additional door is $49 a month. New installs and cabling are separate.

Add on

Managed VoIP and business phones

Quoted in your proposal

Provider and number porting coordination, users and extensions, call flow changes, device setup, and vendor escalation. Provider licenses, usage, taxes, and hardware are separate.

On its own

Fractional CIO

Quoted in your proposal

For nonprofits and law firms that already have technical support and need a senior person for planning, budgeting, security and AI decisions, policy guidance, and vendor coordination. Included in Governed. How it works.

Add on

Power BI environment management

Quoted in your proposal

Routine care of an existing reporting environment: workspace access, gateway and refresh monitoring, documentation, and limited corrections. New reports and data models are projects.

Projects

Projects and major changes

Scoped in writing

New websites, migrations, office buildouts, cabling, large hardware deployments, new phone or camera installs, custom applications, and major remediation. See projects and add ons.

Side by side

Compare what is included

Responsibility	Protected	Governed
Phone and email support and troubleshooting, business hours	Included	Included
Microsoft 365 and Google Workspace administration	Included	Included
Accounts, sign in, passwords, and multifactor help	Included	Included
Documented onboarding and offboarding	Included	Included
Device monitoring, updates, health checks, protection, and encryption	Included	Included
Backup monitoring and restore checks for supported backup platforms	Included	Included
Routine vendor coordination and technology documentation	Included	Included
On site assistance	Within plan limits	Within plan limits
AI monitoring around the clock, with alerts to our team	Included	Included, with more checks
Enhanced email and phishing protection	Included	Included
Security awareness training and phishing practice	Included	Included
Vulnerability monitoring, incident coordination, and remediation tracking	Included	Included
Password manager rollout and administration	Included	Included
Breach alerts and detailed password reporting	Not included	Included
Security evidence and the technology parts of audit and insurance questionnaires	Included	Included
Technology and security reviews	Twice a year	Quarterly
Your fractional CIO and quarterly leadership reviews	Not included	Included
Maintained yearly roadmap, technology budget, priorities, and risk register	Not included	Included
Leadership reporting, AI governance, and policy guidance	Not included	Included
Business continuity and technology recovery planning	Not included	Included
Annual penetration test coordination	Not included	Included; the specialist partner’s testing fee is separate
Covered user minimum	10	10
Regular price per covered user	$199	$249
Nonprofit price per covered user	$169	$219

Governed includes everything in Protected. Staff support runs during business hours. AI monitoring runs around the clock.

One more thing

Routine care is in the plan. Big changes get their own scope.

A plan covers the routine work: maintenance, administration, supported settings changes, security improvements, and documentation. It does not cover every future project. Hardware and your own software subscriptions are billed to you. We help you choose and set them up, but we are not a reseller.

Extra locations are reviewed on covered users, equipment, and travel. A few small program sites are not the same as several full offices. Your written quote spells out every detail.